By now you should have seen that we recently launched our brand new loyalty programme, 3XM Rewards.
We’re really excited about this new venture. We love our customers so we’re always happy to give them something back!
When we started to think about our rewards programme it got us thinking about customer loyalty and customer attention.
Just how do you keep customer’s coming back time and time again?
In this post we’ll take a quick look at the different ways you can approach customer retention. We’ll explore the ideas of loyalty programmes and referrals.
So, all of this can be placed in the category of the Post Sales Process. Let’s get started with this.